Shipping Policy

Thank you for shopping with JET TRADE SOLUTIONS PTE. LTD. at https://fiquno.com/. We strive to offer fast, reliable shipping to ensure that you receive your purchases in a timely manner. Please read our Shipping Policy below for more details on our shipping process.

1. Shipping Methods

We offer a variety of shipping methods to suit your needs. These include, but are not limited to, the following carriers:

• USPS
• FedEx
• UPS
• DHL
• Other reputable carriers

You can select your preferred shipping method during checkout, and the available options will be based on your location and order details.

2. Processing Time

All orders are processed and shipped within 1-3 business days from the time of purchase. Orders placed on weekends or holidays will be processed the following business day.

Please note that during peak seasons or sales events, processing times may be slightly longer. You will receive a tracking number once your order has been dispatched.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination. The exact shipping cost will be displayed during checkout before you complete your purchase.

For international orders, customs duties and taxes may apply, and these charges are the responsibility of the customer. Please check with your local customs office for any additional charges that may apply to your shipment.

4. Delivery Time

Estimated delivery times vary depending on the shipping method and destination. Below are the typical delivery time frames:

• Domestic (within the United States): 3-7 business days
• International: 7-21 business days, depending on location and shipping carrier

Please note that these delivery times are estimates and may vary due to factors such as weather, holidays, or customs delays.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier’s website.

6. Shipping Restrictions

We currently offer shipping to most locations worldwide. However, there may be some countries or regions where shipping is restricted or unavailable due to regulations or logistical limitations.

If you are located in a country where we do not offer shipping, please contact us at [email protected] for assistance.

7. Lost or Damaged Packages

While we take great care in packing and shipping your order, once the package is with the carrier, we are not responsible for any delays, damages, or lost packages. If your package is lost or damaged in transit, please contact the carrier directly using the provided tracking information. We will, however, assist you in filing a claim with the carrier if necessary.

8. Customer Support

If you have any questions regarding shipping, tracking, or delivery, please reach out to our customer service team at [email protected]. We are here to help and ensure your order is delivered smoothly.